Ask us a question:

If you would like to ask us a question, email it to us and we’ll get back to you within 24 hours Monday to Friday.

If you are ready to order within NZ, please click here

International orders click here: Australia, United Kingdom, Hong Kong, USA

Email us:

• General questions & invoice requests:

order@removehousemould.co.nz

Tracking Numbers:

If you need your tracking number, please only request it if you have been waiting longer than 5 days. Sometimes it takes 3 days, and other times 7 business days.

Call us:

If you haven’t found the answer to your question, you can call our sales & technical department, on;

Phone support hours – 2pm to 5pm. Order online 24/7.

• Inside NZ: (09) 887 3667

Pick up:

To keep your and our costs down, we don’t offer pick ups. We are strictly an online business and this is the only place to buy Curtain Magic® products from. Delivery takes 3-7 business days NZ wide – Monday to Friday.

Stockists:

To keep your and our costs down, we don’t use resellers, so the only place to find our range of Curtain Magic® products is right here.

Worldwide shipping:

We ship our products worldwide daily via air mail but the air mail costs are not included on this website – as this website is only for our NZ customers. Please click the link nearest to your country here for pricing to your location:

International orders click here: Australia, United Kingdom, Hong Kong, USA

Testimonials:

We love seeing or hearing of your results (and so does everybody else), so if you have a spare minute we’d love to hear from you. There is nothing better than turning an ugly duckling into a beautiful swan – and now you’ve got the magic tool to achieve just that – and we’d all love to see your swan.  Please email any comments and/or pictures to us and we’ll post it on our website. And by doing that, you’ll be able to achieve the most elusive but memorable magic of all – turning sceptics into fans.

Curtain Magic® can get rid of mould that is many years old – but you may need to respray it a number of times in order to get rid of all of it. Mould can take months, and in some cases years, to grow and spread – so while our product can get rid of the mould in minutes, in some cases it may be a few extra minutes than what you can see on the video.

In order to keep your costs down, we don’t operate retail stores, so Curtain Magic® is only available from us online and is dispatched daily.

Generally couriered shipments are received throughout New Zealand within 3-7 business days.

Curtain Magic® has been used by more than 30,000 customers since 2010. We ship Curtain Magic daily to both residential customers using the retail sizes listed right here on our website and in 20L drums to some of New Zealand’s biggest dry cleaning companies, curtain cleaning companies and hotels / resorts / motels. You can read 100’s of our client comments

Curtain Magic® is manufactured in fresh batches every week, so when you receive the product, in most cases, it is made in the previous 2 weeks. For optimum results, please make sure you use it straight away or within a couple of weeks of receiving it – as it loses its effectiveness over time and it becomes inactive approx 6 months after receiving it.

• Keep out of reach of children or pets.
• Store in a cool, dark place (if any product is left after treatment). Make sure the lid is tightly closed. Product will expire approx 6 months after receiving it.
• Do not use if you are pregnant or lactating, have an allergy to sodium hypochlorite or have any other conditions that prevent you from being able to use cleaning chemicals.

• We offer a guarantee because you need certainty that Curtain Magic® works and we need the certainty that the product has been used as directed. This is your ticket to clean curtains. You can be safe in the knowledge that professional curtain & blind cleaning companies purchase from us by the drum load, so you can be assured it works when used as directed.

  We guarantee Curtain Magic® will get rid of the black mould from your colourfast, indoor window furnishings without any scrubbing. The guarantee is subject to the following conditions:

  Guarantee Conditions:

  • Curtain Magic® must only be used on colourfast, indoor window furnishings. This guarantee or any associated claims are void if the product is used/ spilled / dripped on non-colourfast window furnishing or any other materials or surfaces as they are strictly outside the scope of the use for this product.
  • The instructions on the bottle must be followed and the product may need to be re-sprayed liberally several times within the same hour until all the mould is gone.
  • Any guarantee claim must be made within 30 calendar days of purchasing the product. The guarantee will be void outside of this period.
  • Any guarantee claim must contain before & after photos and a description of the number of times the product was resprayed within the same hour.
  • Any guarantee claim must be emailed to us within 30 calendar days of purchasing the product, together with a copy of the payment receipt, before and after photos of the treated area and a description of how the above conditions have been met. The claim will then be reviewed investigated and further clarifying questions may be asked. Upon successful completion of the claim, we’ll email you the address to return the unused product to and you will be refunded the product price, minus the Shipping & Handling fees.

10’s of thousands of customers use our Curtain Magic® products, including homeowners, hotels, motels, caravan parks, boat owners, curtain cleaning companies and more. We guarantee our products work, and guarantee it will work out much cheaper for you. And you don’t need to send your curtains away for days!

There are a few ways, depending on the configuration of your curtains. Follow label instructions on bottle before applying.

1. Leave the curtain hanging, then pull it out the door or window. This will give you easy access to the mould on the rear lining. Rest the curtain over plastic garden chairs if it’s a slider door… or if it’s a window then simply hang them out the window frame.
2. The best way is to take them down and hang them over the clothesline. Do this on a sunny day in the morning, and they should be dry (or near enough), to rehang by the afternoon.
3. If the curtains are small, you can hold the corner of the curtain out, and spray on with the other hand. All surrounding surfaces need to be covered incase the liquid drips onto a non-colourfast surface.
4. If you are treating the lining only (98% of customers), and don’t want the liquid to go through to the coloured side… try unclipping the small clips down the side, and fold the front of the curtain back up on itself so only the lining is left dangling (Use pegs to hold the curtain up and out of your way). This gives easy access to treat the lining.
5. If your curtain is attached/stitched to the lining, then it’s normally open across the bottom for ventilation purposes. If this is the case, you can slip some cardboard up between the curtain and lining to prevent the liquid transferring across.

No. Our product arrives at your door ready to spray on. We’ve made it fast & simple to get rid of your mould.

You must apply the product liberally… really wet the mould with our product. Wait 15mins and the mould should be gone in most cases. If any mould remains, respray only the areas where mould remains. Once the mould is gone, you can put some water in the spray bottle to wash out any residual chemical (the curtain will be wet anyway with the product). If you apply the product over a clothesline, you can hose it down.

Generally, a 4L container is sufficient to clean the curtains in an average sized house. However, it’s hard to say exactly what area can be covered because the coverage depends on how much mould you’ve got, how old the mould is, how far up the lining the mould goes, how many curtains you have, how porous your curtains are etc. Here is a rough guide:

1L Container – 1-2 curtains with moderate mould.

2L Container – 1-4 curtains with moderate mould.

4L Container – 1-8 curtains with moderate mould.

Yes. But you need to make sure your curtains are colourfast before applying the product liberally.

Yes, our curtain mould remover gets rid of mould on curtains, linings, blinds, nets and drapes. You just need to make sure they your fabric is either white or colourfast before applying the product liberally.

We don’t recommend using our mould remover around children or on their toys, prams, bedding, cots etc.

We don’t recommend using our product on any spongy materials as the solution will get absorbed into the spongy material before it has a chance to remove the mould on the surface. Also, you risk having some discolouration if those materials are not colourfast.

If you keep the products airtight and store them in a dark place and at a cool temperature – they could last you more than 6 months.

We don’t recommend using the product while pregnant.

Our product contains 1% bleach. We don’t recommend using our product, if you are allergic or sensitive to bleach.

We are strictly an online business and don’t stock any of our products in shops. We ship daily around Australia

The active ingredient is 1% bleach. The other ingredients which make the product work so well are intellectual property. Our products are non-toxic, non-dangerous and non-flammable.

Yes, as long as your curtains are colourfast.

Spray a small patch in a non-obvious mould-infested area on your curtains first and let it dry. Once you are satisfied that there are no unwanted reactions on your curtain from this test patch – you can go ahead and spray the rest of the mould on the white backing of your curtains

Follow this colourfast test instructions: http://www.ehow.com/how_5160414_test-colorfastness.html

Please do a colour test on a small, hidden area of your curtains to make sure the curtains are not going to have any reaction. Once satisfied with the sample test, you can go ahead and spray the mould on the curtains, making sure you’ve covered any carpet or upholstery to protect them from any stray spray. You don’t need to hose down the curtains after the application.

Yes. Visit our international websites for your country buy typing in ‘Curtain Magic® Mould Remover (Insert your country here)’

Like most chemical products, our product should be kept out of reach by children.

Yes. However bleach is pH 11 or so, whereas our product is neutral pH 7.5 which makes it much easier to remove mould. Household bleach contains between 3%-6% sodium hypochlorite, whereas our curtain mould cleaner product contains only 1%.

Yes. Just email us which products you’d like to purchase and your shipping address and we’ll email you the total price including the discount.

No, all of our products are strictly sold only online

On the first business day after your payment is received.

Removes mould and mildew from most sealed surfaces. Use on ceilings (even textured), internal & external walls, wallpaper, shower doors and bathroom grouting. Use it on concrete, retaining walls, boats… just about anywhere!

Applications:

Thermal or Colourfast Curtains – Please do a colour test on a small, hidden area of your curtains before applying it liberally. Once satisfied with the sample test, you can go ahead and spray the mould on the curtains, making sure you’ve covered any carpet or upholstery to protect them from any stray spray. If your curtains have unattached white lining behind the coloured curtain, put a piece of cardboard between the coloured layer of the curtains and the white lining and spray the white lining only. Pay attention not to let the wet lining come into contact with the coloured fabric. It’s best that you wear a mask so you don’t breathe in the product.

Ceilings & Walls: The most effective method is to spray the product on, working steadily, covering all areas well. After all traces of mould have disappeared clean the mop with fresh water and with lightly damp sponge, wipe off any excess moisture.

Wallpaper: We recommend spraying wallpaper for best results. Work from the bottom up to prevent streaking. Streaking occurs when spraying begins at the top and excess product runs down the walls leaving clean lines.
To eliminate streaking, spray the entire area from the bottom and work up. Once the area has been cleaned and all traces of mould have disappeared, wipe area well with a clean dry cloth to remove excess water.
Wallpaper should be tested for colour fastness first.

Bathrooms: Because shower curtains are waterproof, both sides must be sprayed to eliminate mould. Work with a dry curtain, spray well to cover the mould. We recommend spraying the curtain late at night and the next morning the curtain will be clean.